Change - Order Cancellation

  • The customer has the right to withdraw the order within 14 days.
  • He can request the cancellation of the order or its return within 14 days from the day of receipt.
  • In case of return, a change or refund can be requested within 14 days.

Ways to Return in case of change of size / item:

Let us know that you want to proceed with a change / replacement and state the returned and desired products. Sante gathers the desired products and after receiving your return products from the courier, then it sends the new products with a charge of: € 4.00, for orders concerning Greece. For changes outside Greece, the charges are based on the shipping costs of the consumer and vary depending on the destination.

CHANGES ARE MADE ONLY BY PHONE AND AFTER CONSULTATION.

The product must be returned within fourteen days from the date of purchase. Please include the retail receipt or the Invoice / Shipping Receipt of your original order. The product must be returned in its original condition together with the marking tabs, and the product will be sent back ONLY by ELTA Courier.

We’re sorry, but sante, for health reasons, can not accept a change in products belonging to the following groups:
Underwear, swimwear. The sante cannot be changed if the package is opened in socks and tights.
Also, the policy of our store in the above categories of items is to always be done with prepayment of the order. Otherwise he will not send them.
Unfortunately, if the above conditions are not met, the changes will not be accepted.
For any change the customer is charged with the shipping costs of € 4.00. New products must be at least equal to or greater in value than returned ones.

In any case you can contact 6931741260

For any further information or request at info@santefashion.gr

Money return

Sante accepts the return of the price of any product upon request within 14 days from the date of receipt of the product by the customer. In case the customer wants to return the product and can not be exchanged with a product of the same category due to lack of stock or for personal reasons, it will be possible to follow a refund policy based on conditions, where it will be charged only with costs product transfer, and the product will be sent back ONLY by ELTA Courier.

The refund is made by bank deposit, in a bank account indicated by the customer, in a partner bank, after the return and receipt of the products from the store, in their original condition, without shortages of the necessary documents. The returned product must meet all the conditions described in the event of a change.